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SHIPPING

METHODCOST(AUD)TIME
Aus (Standard)$5 or FREE over $1002~8 Business Days
Aus (Express)$101~3 Business Days
New Zealand$17.5010~15 Business Days
USA, UK & Canada$30.002~4 Weeks
All Other International$35.001~4 Weeks


CONTACT US

Customer Care: orders@mood-clothing.com

Opening Hours:
Monday - Friday, 9am - 5.30pm AEST
Saturday - Sunday, 9am -5pm AEST

 

SHIPPING

General information

  • Shipping time may vary according to Australia Post time frames and zones and does not include order processing time. 
  • Click here to see if we ship to your country.
  • All orders are processed Monday to Friday (excluding public holidays) from 9am - 5:30pm AEST.
  • Tracking advice will be sent to your email once your order has been dispatched.
  • Orders can take up to two business days to process before being shipped.
  • In some cases, we may need to contact you before your order can be shipped.
  • To ensure there is no delay, please respond to any email/phone call from our Customer Care team.

 

International Shipping

  • ALL International orders may be subject to customs inspections and import taxes unique to your country, based on items being over a certain value set by your local authority.
  • This is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be.
  • For NZ customers and NZ deliveries:
      • We will collect New Zealand GST on your purchase, however customs may still charge you import duties, levies and fees.
      • Mood Clothing will not mark your package as a "gift" to avoid taxes. 
  • All orders are shipped from our Melbourne warehouse via Australia Post.
  • Once exported from Australia, parcels are transferred to your countries most reliable shipping service. For the most detailed tracking updates, please check your tracking through your countries courier website directly.

 

NZ: https://www.nzpost.co.nz/tools/tracking
US: https://tools.usps.com/go/TrackConfirmAction_input
UK: https://www.parcelforce.com/track-trace
FR: https://www.chronopost.fr/en

 

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